Dairy Programs’ vision is to be efficient, effective, and innovative in program service delivery in the continually changing industry and government environments and to provide excellence in customer service and industry relations with highly skilled and motivated employees.
- Administer Federal Milk Marketing Orders.
- Help the industry market U.S. dairy products worldwide by providing international programs and services, including export certification services.
- Provide buyers and sellers with an impartial evaluation of dairy equipment and product quality so businesses and consumers can buy with confidence through the Dairy Grading Program.
- Develop dairy grade standards used in the grading appraisal process.
- Provide timely and accurate market information on milk and dairy products through the dairy market news and mandatory dairy market reporting.
- Develop Dairy Economic Analysis for multiple Dairy Program, industry, and USDA needs.
- Oversee the Fluid Milk Processor Promotion Program and the Dairy Research and Promotion Program.
- Provide information to assist dairy businesses in the production and processing of milk and dairy products
- Administer the Milk Donation Reimbursement Program by reimbursing milk processors for eligible expenses for donating milk to eligible distributing organizations, thereby reducing food waste and providing nutrition assistance to low-income individuals
USDA - AMS - Dairy Program
Stop 0225, Room 2968 – South
1400 Independence Avenue, SW
Washington, D.C. 20250-0225
Have a question for Dairy Program?
Office of the Deputy Administrator
Roger Cryan, Director
Joe Gaynor, Chief Market News Branch
Lorie Warren, Chief, Market Information Branch
Butch Speth Acting Chief Market News Branch (Madison, WI)
Janet S. Linder, Acting National Supervisor, Dairy Market News
Grading & Standardization Division
William Francis, Acting Director
Terrance Jackson, Chief, Grading Branch
Christopher Thompson, Chief, Standardization Branch
Bao Tcheng, National Field Director, Grading Branch (Lisle, IL)
General Sanitary Certificate Inquiries: Email DairySanitaryCerts@usda.gov
EU and Country Specific Export Inquiries: Email DairyExportsQuestions@usda.gov
Dairy, Meat, and Poultry Equipment Inquiries: Email DairyNFO@usda.gov
Billing Inquiries: Email DairyNFO@usda.gov
Derogation Inquiries: Email DairyNFO@usda.gov
Operations & Accountability Division
Janel Barsi, Director
Includes IT & eGov Team, Order Operations Branch, MA Personnel Staff, Business Services Staff
Order Formulation and Enforcement Division
Promotion, Research & Planning Division
Whitney Rick, Director
Includes: Promotion and Research, Strategic Planning & Communications Staff