To ensure that official USDA correspondence pertaining to COOL retail surveillance activities is received by the correct corporate official, and to streamline the response process, firms may designate one specific individual as the responsible party for handling non - compliance notices and other correspondence. If so designated, COOL correspondence will be sent to the corporate contact indicated below via e-mail as a courtesy, in addition to retail store locations where retail reviews are conducted.
Please communicate with your store management teams to avoid multiple submissions of corrective actions for the same review. Only one corporate contact can be designated for each firm. Please complete the following and submit by email to firstname.lastname@example.org or via fax to (202) 354-5062