All complaints should be brought to the attention of the Program Manager for timely resolution. If the complaint cannot be resolved by the Program Manager to the satisfaction of the complainant, the complaint may be brought to the attention of the Chief of the Technical Services Branch. The contact information for the Branch Chief is as follows:

Shirley J. Wright, Branch Chief

USDA, AMS, S&T, Technical Services Branch

1400 Independence Ave. SW

Room 3524-S, STOP 0272

Washington, D.C. 20250-0272

Telephone: (202) 690-0621