FPB’s three primary core values are: (1) honesty, (2) impartiality, and (3) efficiency.

“The Fresh Products Branch, upon request of members of the domestic and international marketing chain, develops and revises official grade standards and provides accurate and unbiased inspection reports that describe factors affecting the marketability of fresh fruits, vegetables, nuts, and other specialty products. Our technicians, support staff and managers are dedicated to providing the highest quality and most cost efficient service possible.”

“The Fresh Product Branch team anticipates the future needs of our customers, initiates change within our program to meet their needs and strives to exceed their expectations.”

“Quality is doing those things necessary to meet the needs and expectations of those we serve. We are committed to the improvement of the quality of service offered by FPB and the elimination of any barriers that might impede these improvements.”