We exist to improve the welfare of the American consumer and economy by providing services which facilitate marketing of processed fruits and vegetables and related products, resulting in efficient movement of these products from production to consumption. We do this through quality standards development; grading, certification, and auditing services; and information coordination.

INDEPENDENCE AND OBJECTIVITY

Our decisions are based on sound judgment and on the consistent application of criteria and/or standards that do not give unfair advantage or preferential treatment to any party.

CUSTOMER SERVICE

We strive to provide cost-effective services that evolve to meet and exceed our customer’s changing needs.

ACCOUNTABILITY

We accept responsibility for the outcome of our action and decisions. We have the courage to hold others accountable for their actions and decisions. We are accountable for the stewardship over our tangible resources -- the use of time, equipment, and money.

HONESTY AND INTEGRITY

We place the highest priority on integrity of programs and honesty and integrity of employees. We are honest, trustworthy, and consistent in the performance of our duties and delivery of services to customers.

We treat everyone -- customers, fellow employees, and others -- with fairness, dignity, and respect, regardless of position or circumstance. Our actions are free from prejudice or bias. We do not tolerate any form of discrimination or favoritism.